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FAQ

  • How can I be sure I’m purchasing the correct digital product?
    Each digital product includes a detailed description. Please review it carefully before purchasing. If you’re unsure, contact us for clarification.
  • How are digital products delivered?
    Digital products are delivered instantly after checkout via email or direct download. Please ensure you enter the correct email address during checkout.
  • What payment methods do you accept?
    We accept Visa, Master Card, AMEX, Discover Credit Cards, Debit Cards, Paypal, and other forms if you qualify for payment plans.
  • Can I update my shipping address after placing an order?
    If your order hasn’t been shipped yet, we can update your shipping address. Please contact us as soon as possible with the correct information.
  • What should I do if I receive a damaged or incorrect item?
    If your physical product arrives damaged or incorrect, please contact us within 14 days of delivery with your order number and photos of the item. We’ll resolve the issue promptly.
  • Do you offer customer support?
    Yes! If you have questions or need assistance, contact us at Christine@ChristineAustinLifeNow.com or call 412.609.6264. We’re here to help.
  • What types of products do you offer?
    We offer motivational and stylish shirts, hats and digital products, including, journals, workbooks, digital tools for business owners and online courses.
  • Can I return or exchange a product?
    Physical Products: Returns or exchanges are accepted for damaged, defective, or incorrect items within 14 days of delivery. Please review our Refund Policy for details. Digital Products: Due to the nature of digital items, all sales are final, and refunds are not available.
  • How can I track my order?
    Once your order ships, you’ll receive a tracking number via email. Use the tracking link provided to monitor your delivery.
  • Do you offer refunds for digital products?
    No, refunds are not available for digital products since they are delivered immediately after purchase. Please read the product description carefully before buying.
  • How long does it take to receive physical products?
    Physical products are processed within 1-2 business days and typically delivered within 7-14 business days.
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