Downloads & Refunds

Download Policy

Digital Products:

Digital products are delivered instantly upon successful checkout.
Due to the nature of digital products, all sales are final, and no refunds will be issued.

Important Notice:

Please review the full product description carefully before making a purchase to ensure you are selecting the correct product.
For any questions or concerns about a product, feel free to contact us before completing your purchase.

Refund Policy

We strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your PHYSICAL PRODUCT, please review our refund policy below:

1. Eligibility for Refunds:

Refunds are available for physical products that are damaged, defective, or incorrect upon arrival.
To be eligible for a refund, the product must be unused, in its original packaging, and returned within 14 days of delivery.

2. Refund Process:

To request a refund, please contact us at Christine@christineaustinlifenow.com with your order number and a description of the issue. Photos of the product and packaging may be required to process your request.
Once your request is approved, we will provide return instructions.
Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item.

3. Shipping Costs:

Customers are responsible for return shipping costs unless the product was damaged, defective, or incorrect.
If approved, shipping costs for the original purchase will not be refunded unless the issue was due to our error.

4. Non-Refundable Items:

Any item not in its original condition, damaged due to misuse, or returned after 14 days from delivery will not be eligible for a refund.

5. Exchanges:

If you prefer an exchange instead of a refund, please let us know when contacting us about your issue. Exchanges are subject to product availability.

If you have any further questions, don’t hesitate to reach out to our team. We’re here to help!